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How to do things in Shindo
Step by step, for gym owners.
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Setup and the Stripe connection
Your first steps in Shindo
Let members pay you (connect Stripe)
Your gym's sign-up link and QR code
Your Shindo plan and what it costs
Plans and packs
Bill every member on the same day
Add a card processing fee
Change a price, and move current members to it
Create a membership plan or a session pack
Offer a free trial
Members and households
Add a member
Cancel a member's subscription
Families and households
Import members from a spreadsheet
Invite members to their portal
A member's page
Deactivate or delete a member
Give one member a special rate
Moving from another billing system
Tags
Check-in and the kiosk
Members who can't check in
Fix a past session's check-ins
Rank tracking and promotions
Set up self check-in on a tablet (kiosk mode)
Take attendance yourself
Schedule and booking
Turn on class booking
Set up your weekly class schedule
Bookings, waitlists and cancelling a class
Share your public schedule
Events
Create and publish an event
Your events page and QR codes
Walk-ins, cash and the buyer list
Shop and pay links
Charge a family's saved card
Email a pay link
Shop items
Take a payment at the front desk
Emails
Email your members
Marketing emails and your mailing address
What Shindo emails automatically
Billing and payouts
Extras: a website and other add-ons from Shindo
A member's payment failed
Your Shindo bill: failed payments and invoices
Payouts: when money reaches your bank
Refunds and disputes
Transactions and revenue
Agreements
Event waivers and paper waivers
Agreeing to Shindo's terms
Your waiver
Settings and security
End all subscriptions, or close your account
Your logo and public contact details
Let members cancel their own membership
Password and two-factor sign-in
What Shindo doesn't do (yet)