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Create and publish an event

Events are one-off things you sell tickets to: a seminar, a tournament, a party. Anyone with the link can buy, member or not, and they don't need an account. A ticket buyer is not added to your members, so ticket sales don't change what Shindo bills you.

Buyers pay by card on Stripe, so your payments must be set up first (see Let members pay you).

Create the event

  1. Open Events in the menu and tap New event (or Create your first event).
  2. Under Details, type a Title, a Description, the Date, Start time, End time and a Location. Times are in your gym's time zone.
  3. Optional: under Poster, tap Choose image and pick a PNG, JPEG or WebP. Large photos are shrunk on your device first; the file must end up 2 MB or less.
  4. Under Tickets, set each ticket option's Name and Price ($), and if you want a cap, a Limit (optional). A ticket costs at least $1.00. Tap Add ticket option for more (for example Adult and Child).
  5. Optional, per option: Ask each attendee's name, and This item has choices (sizes, belt levels) with a limit per choice.
  6. Optional: a Limit for the whole event (optional), Questions for buyers (tap Add question, tick Required if it must be answered), and a Waiver (optional) that buyers must tick before they pay.
  7. Tap Save and publish to put it on sale now, or Save draft to keep working on it.

Shindo then opens the event's page. A draft says its page isn't public and nothing is on sale.

Publish or take it down

On the event's page, tap Publish. Publishing needs at least one ticket option and an end time that hasn't passed. Tap Unpublish to stop sales and hide the page; the event goes back to a draft and keeps its buyers.

Change an event

Tap Edit on the event's page, make your changes and tap Save.

  • A price is locked once that option has sales. Tap Stop selling on it and add a new option at the new price.
  • Moving the date or times of an event people have tickets for shows a warning: Shindo won't tell them, so let them know yourself.
  • A limit can't be set below what is already sold.

Delete an event

Delete event works only while nobody has ever ordered, including a walk-in you later removed and a checkout still in progress. Once anyone has ordered, it can't be deleted: unpublish it instead.

Related: Walk-ins, cash and the buyer list, Your events page and QR codes, Event waivers and paper waivers.

Still stuck?

Tell us what you were trying to do, and we'll reply by email.

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