Your gym's sign-up link and QR code

Every gym has its own sign-up link. A new member opens it, creates an account for your gym, and lands in their member portal, where they can choose a plan. The same link is also a QR code you can print for the front desk.

Find your link and QR code

1. Open Settings in the menu.
2. Scroll to the Member Onboarding card. It shows the QR code, and your link written out underneath.
3. Tap Copy Link to copy the link. The button reads Copied! for a moment. Paste it into an email, a text, your website or your social pages.
4. Tap Download QR Code to save a picture you can print. It has your gym's name at the top, the QR code, and "Scan to join or sign in" underneath.

The link always ends in /join.

What a new member sees

The link opens your gym's Create your account page, with your gym's name at the top. It doesn't list your plans or prices. Members see those in their portal once they've signed up, so if you want visitors to see your prices first, put them on your own website.

They type their name, email and a password (a phone number is optional), or tap Continue with Google. They must agree to the terms, and to your waiver if you have one, before their account is made. If a box is left unticked, Create Account says which one. Then they are signed in and taken to your member portal.

Someone who already has an account can tap Sign in on the same page, which is why the code says "join or sign in".

To buy a paid plan, your payments need to be set up first: see Let members pay you.

Good to know

• The QR code is for joining and signing in, not for checking in. Check-in happens on Attendance or on the self check-in kiosk, where members tap their name.
• There's no setting to change the link itself.
• If you'd rather add someone yourself, or send them an invite, see Add a member and Invite members to their portal.

Related: Let members pay you (connect Stripe), Invite members to their portal, Set up self check-in on a tablet.