Agreeing to Shindo's terms

To use the admin side of Shindo, you need to have agreed to the current version of Shindo's Terms of Service and Privacy Policy. When Shindo publishes a new version, or if you haven't agreed yet, a Before you continue screen appears in place of your admin pages the next time you open them.

This is about Shindo's own terms, between your gym and Shindo. It is not your gym's waiver, which your members sign (see Your waiver).

Your members agree to Shindo's terms themselves when they sign up, so you don't need to collect that for them.

Agree and carry on

1. Read the terms first if you like: the Terms of Service and Privacy Policy links open in a new tab.
2. Tap I Agree.
3. The page reloads and your admin pages are back.

Shindo keeps a record of which version you agreed to, a copy of its text, and when. You agree once per version: the screen doesn't come back until Shindo publishes new terms.

If you don't agree

Until you tap I Agree, the admin pages stay behind this screen and Shindo refuses changes from your account. The other choices on the screen are Sign out and Close my gym instead.

To close your gym without agreeing:

1. On the Before you continue screen, tap Close my gym instead. The close steps from Settings open on the same screen.
2. Tap End All Subscriptions, then Yes, End All. Your members won't be charged again.
3. Tap Close Account, type your gym's name, and tap Permanently Close Account (see End all subscriptions, or close your account).

Nothing else in the admin pages opens until you agree.

A member who hasn't agreed to Shindo's terms or your waiver sees a Before you continue screen in their portal. They can still cancel a membership from it without agreeing: Cancel a membership instead lists their household's memberships, and a cancel runs to the end of the period they have already paid for, as it does on their billing page. Everything else in their portal waits until they agree.

If you have a question about the terms, contact info@shindoapp.com.

Worth knowing from the terms

If you take payments from members through Shindo, the terms make you responsible for chargebacks, refunds, disputes and negative balances on those payments (see Refunds and disputes).

Related: Your waiver, End all subscriptions, or close your account, Refunds and disputes, Password and two-factor sign-in.