Email a pay link

You can email a member a link to pay for one shop item, such as a belt test fee or a uniform. The link opens a payment page for your gym; the payer doesn't need to log in, so a parent can pay for their child.

Send it

1. Open Members and tap the member.
2. Tap Take Payment.
3. Choose Shop item and pick the Item.
4. Tap Email a pay link to their name.
5. The button changes to Pay link sent ✓, and a line confirms the address and the amount. The email also appears in Sent History on Notifications.

The email's subject starts Payment request from and your gym's name, and it is sent under your gym's name.

What the payer sees

They open the link and tap Continue to payment, then pay by card on Stripe's page. Stripe's page can't tell a credit card from a debit card, so no card processing fee is added there: the email and the link show one price, and that is what any card pays. If your gym's pay links go to Shindo's own payment page and you charge the fee, the email and the page show the price with the credit card price beside it, for example "$45.00, or $46.35 by credit card": a credit card pays the second amount, and a debit or prepaid card pays the first.

Nothing is charged until they pay. Once they do, it shows in the member's Purchase History, and the link then says it was paid instead of offering a button.

How long the link works

The link has no expiry date, unlike a checkout link from Create checkout link. It stops working if:

• you change the item's price (the page says the price has changed and asks them to request a new link);
• you delete the item, or remove the member;
• your payments stop being set up.

After a price change, send a new link.

If it says no

• No email address: add one on the member's page, or use Create checkout link and text the link instead.
• The email couldn't be sent: nothing was charged; try again, or text a checkout link.
• Too many links in the last hour: wait a few minutes and try again.
• Payment setup missing: finish it on Billing (see Let members pay you).

What it doesn't do

• Shop items only. For a plan or a session pack, use Create checkout link and send that link yourself.
• One member and one item per email. There is no bulk "bill everyone" send.
• No automatic reminders if they don't pay.

Related: Take a payment at the front desk, Shop items, What Shindo emails automatically.