Tags
Tags are labels you make up yourself: Competition Team, Kids Class, Trial. Use them to filter your members list, to email a group, and to narrow the check-in list.
Create a tag
- Open Tags in the menu.
- Under Add a tag, type a Name and pick a Colour.
- Tap Add Tag. Each name can be used once.
The list shows every tag and how many members carry it. Tap Edit to change a tag's name or colour, then Save. Tap Delete to remove it: it comes off every member, and any plan set to apply it stops doing so. The members themselves are not affected.
Tag members
One member: open their page from Members. Under Tags, tap a tag to put it on; tap it again to take it off. It saves at once.
Several at once:
- On Members, tick the box beside each person (or the box in the header for everyone on screen).
- In the bar that appears, pick the tag from Choose a tag....
- Tap Add tag or Remove tag.
The tick boxes only appear once you have at least one tag.
Tag people automatically with a plan
When you create or edit a plan on Plans / Shop, choose an Auto-assign tag. Everyone who subscribes to that plan from then on gets the tag, including a lapsed member who comes back.
Two things it does not do:
- It doesn't tag people already on the plan when you set it. Tag them with the bulk steps above.
- It doesn't take the tag off when their membership ends. Tags stay until you remove them.
Use your tags
- Filter the members list: on Members, pick a tag in the filter next to the status filter (it starts on All tags). Export CSV then exports just that group.
- Email a tag: on Notifications, set the audience to Active members with a tag and choose the tag. Only active members get it.
- Narrow the check-in list: on Attendance, tap a tag to show only those members.
Related: A member's page, Create a membership plan or a session pack, Email your members.
Still stuck?
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