Turn on class booking

With booking on, members reserve a spot in a class from their portal, and full classes can have a waitlist. A parent can book for any child in their household.

Turn it on

1. Open Settings, find Class Booking and tap the switch.
2. Set your rules and tap Save Booking Settings:

• Default class capacity: spots per class, from 1 to 500. Leave it blank for no limit.
• Booking opens (days before class): from 1 to 90 days ahead.
• Booking closes: at class start, or up to 2 hours before.
• Time zone: the zone your class times are in.
• Refund deadline: how late a member can cancel and still get the class credit back, from No refunds to 3 days before. Members can always cancel to free the spot.
• Waitlist on full classes, and its Max waitlist size (up to 100).

Members can book only the classes you make bookable on Schedule (below). Until one is open for booking, the Class Booking card says No classes are open for booking yet. with a link to Schedule.

Choose which classes can be booked

1. Open Schedule and tap a class to open it. The open card has a Bookable box and a capacity box, and saves on its own.
2. Tick Bookable on the classes members can reserve. Leave the capacity box blank to use your default, or type a number for that class.
3. Or tap Enable booking on all classes, optionally type one capacity for all of them, and tap Enable booking.

How it works for members

• A member needs an active membership or a session pack to book. A pack member uses one session when they book; a membership doesn't use anything.
• When a class is full they can Join Waitlist. If a spot opens, the next person in line is offered it and has 4 hours to confirm (less if the class starts sooner). If they don't, it goes to the next person.
• On Attendance you pick which class you're taking attendance for, and booked members are marked on their tiles.

Turning booking off

Shindo won't turn booking off while members hold bookings on upcoming classes. It names those classes; cancel them on Bookings first, then switch it off.

What it doesn't do

• You can't book a member into a class from the admin side. Members (or their parents) book from their portal.
• Booking settings apply to the whole gym. Only capacity can be set class by class.

Related: Bookings, waitlists and cancelling a class, Share your public schedule, Set up your weekly class schedule.