Bill every member on the same day

Normally each member is billed monthly from the day they signed up. You can instead bill every monthly membership on the same day of the month, such as the 1st.

Turn it on

1. Open Billing in the menu.
2. Under Member payments, find the card How your members are billed.
3. Switch on Bill every member on the same day of the month. It saves straight away.
4. Choose One day or Two days.
5. Pick the Billing day (and the Second billing day if you chose two). Each choice saves as soon as you pick it.

Only days 1 to 28 can be chosen, because 29, 30 and 31 don't exist in every month.

With two days, each new member gets whichever day is nearest to the day they join, so the dates fill up evenly.

What a new member pays

A member who joins partway through the month pays for the days between joining and their first billing day, then the full price on their billing day from then on.

If that first part is short, you can skip it. Under Skip the first charge when it covers fewer than, enter a number of days from 0 to 27. A member who joins fewer than that many days before their billing day pays nothing until then. Set it to 0 to always charge for the partial period. It starts at 5 days.

What it doesn't change

• Current members: it applies to members who join from now on. Members who already have a subscription keep their current billing date, and Shindo has no way to move them. Tap What's this? on the card to see this note.
• Longer plans and packs: only monthly memberships use the shared day. Plans billed every few months or yearly are paid in full up front, and session packs are paid once.

Moving members over from another billing system? The Switching from another system? section at the bottom of the Billing page lets you set a Changeover date. See Moving from another billing system.

Related: Create a membership plan or a session pack, Moving from another billing system, Add a card processing fee.