Last updated: June 29, 2026
We collect information you provide directly, including: name, email address, phone number, gym/studio name, billing information, and member data. We also collect usage data and analytics to improve the Service.
We use your information to: provide and maintain the Service, process payments, send notifications, improve our product, comply with legal obligations, and communicate with you about your account.
We do not store full credit card numbers. Payment processing is handled by Stripe, Inc. Please refer to Stripe's Privacy Policy for information on how they handle payment data. We store Stripe customer IDs and subscription references.
We do not sell your personal information. We may share data with: service providers (e.g., Stripe for payments, SendGrid for emails), as required by law, or with your explicit consent. Gym owners can see member data within their own account.
We implement industry-standard security measures to protect your data, including encryption in transit (TLS), hashed passwords, and role-based access controls. However, no method of transmission over the internet is 100% secure.
We use cookies for authentication, session management, and analytics. You can control cookie settings through your browser.
Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal data; object to processing; or request data portability. To exercise these rights, contact us at info@shindoapp.com.
We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will remove or anonymize your data within 30 days, except where retention is required by law.
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
For privacy-related questions, email info@shindoapp.com.