Skip to content

Your first steps in Shindo

When you sign in, Shindo opens your Dashboard. Until you dismiss it, the top of the dashboard shows a card: Welcome to Shindo! Let's get you set up. It lists four things to do, in a sensible order.

Verify your email

When you sign up with an email and password, Shindo emails you a 6-digit code and asks for it on the next screen, Check your email. Enter it and tap Verify. If you sign up with Google, you don't need a code.

You can tap Set up my gym first and enter the code later. Until you do, every admin page shows Verify your email: we sent a code to your address, with the same code box. You can set up your schedule, plans and settings meanwhile, but you can't connect Stripe or invite members until your email is verified.

  • No code? Check your spam folder, then tap Resend. A code lasts 15 minutes. You can ask for 3 codes every 10 minutes, and one address gets at most 5 codes a day.
  • Typed your email wrong? Tap Change address, type the right one and tap Send code. The new address gets a new code, and the old code stops working.
  • Five wrong codes use the code up. Tap Resend for a new one.

To change your sign-in email later, open Settings and tap Change sign-in email. If you sign in with a password, enter it too. Shindo sends a code to the new address and tells your old address at once, and your email changes only when you enter the code. Then every session ends, and you sign in again with the new address.

The four steps

  1. Set up your class schedule. Add your weekly classes on Schedule. Check-in and the kiosk need a schedule.
  2. Billing active. Set up your own Shindo plan on Billing: this is what your gym pays Shindo.
  3. Let members pay you. Connect your Stripe account, also on Billing, so members can pay you online.
  4. Add your first member. Once members can pay you, add people one at a time on Members, which ticks this step. Tap Add one to add a person, or Import a file to bring in your roster. The step ticks as soon as anyone is on your roster, even people imported as inactive.

Each step ticks itself when it's done. A step that isn't done yet has a Go → button that takes you to the right page (the last step has Import a file and Add one instead), and every step has a How? link to the help article for it.

Dismissing the checklist

Tap Dismiss at the bottom of the card to hide it. It stays hidden for good: there is no button to bring it back. Everything on it is still in the menu, and every step has a help article.

The card doesn't hide itself when all four steps are ticked. Dismiss it when you're ready.

Finding help

Tap Help at the top of any admin page. The panel that opens lets you:

  • search the help articles (type a few words and tap Search);
  • jump to an area, such as Check-in and the kiosk;
  • open Browse help, the full list of articles by area.

Tap Close, or press Escape on a keyboard, to go back to the page you were on.

Still stuck?

At the bottom of the Help panel and of every article, Send your question to Shindo opens an email to Shindo in your mail app. Say what you were trying to do and what you saw, and we'll reply by email.

Related: Set up your weekly class schedule, Add a member, Your Shindo plan and what it costs, Let members pay you (connect Stripe).

Still stuck?

Tell us what you were trying to do, and we'll reply by email.

Send your question to Shindo