Password and two-factor sign-in
Both live near the bottom of Settings.
Change your password
- Open Settings and find Change Password.
- Type your Current Password, then a New Password of at least 8 characters, and type it again in Confirm New Password.
- Tap Change Password.
- Shindo signs you out everywhere, including this device. Sign in again with the new password.
If you only sign in with Google, you have no current password to type, so this form can't change it. Set a password with Forgot Password? on the sign-in page instead.
Forgot your password
- On the sign-in page, tap Forgot Password?.
- Enter your email and tap Send Reset Link, then follow the link in the email.
Turn on two-factor sign-in
With two-factor on, signing in takes your password and a code Shindo emails you.
- In Settings, find Two-Factor Authentication.
- Tap Enable 2FA. The card now says Enabled: "A verification code will be required at sign-in."
Signing in with a code
- After your password, Shindo shows "A 6-digit code has been sent to your email".
- Type the code into Verification Code and tap Verify. A code lasts 5 minutes.
- No code, or it ran out? Tap Resend Code.
Once a browser is verified, it isn't asked for a code again for 24 hours.
Turn it off
Tap Disable 2FA, then Disable in the Disable Two-Factor? box. Shindo then signs you out everywhere, and you sign in again with just your password.
If you don't see the button
- Secured by Google sign-in: your account signs in with Google, so Google's own 2-Step Verification protects it. Turn that on in your Google account.
- Not available: your account has no password, so there's no sign-in step for a code to add to.
- Status unavailable: Shindo couldn't check just now. It doesn't mean 2FA is off. Reload the page.
What it doesn't do
The code always comes by email. There's no authenticator app, text message or security key option.
Related: What Shindo doesn't do (yet), Agreeing to Shindo's terms, End all subscriptions, or close your account.
Still stuck?
Tell us what you were trying to do, and we'll reply by email.
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